Last updated: 2 August 2026
1. About these terms
This website and the services described on it are provided by Synex Technology Pty Ltd (ABN [insert ABN]) trading as Synex Studio (“Synex Studio”, “we”, “us”). By using this website, or engaging us to design, build or maintain a website, you agree to these terms. Where we issue you a written proposal or services agreement, that document applies together with these terms and prevails to the extent of any inconsistency.
2. Use of this website
The content of this website is general information about our services. It is provided in good faith but is not advice, and we do not warrant that it is complete or suited to your circumstances. All content on this website — including text, design, graphics, code and the Synex Studio branding — is owned by or licensed to us and may not be reproduced without permission, other than as permitted by law.
3. Quotes, scope and payment
Quotes are fixed for the scope described in them. Work outside the agreed scope is quoted and approved in writing before it is performed — never billed as a surprise afterwards. Payments are staged as set out in your proposal, and we may pause work where an invoice is overdue. Prices shown on this website are a guide to typical engagements; your proposal is the authoritative price for your project.
4. Client content and materials
Unless expressly agreed otherwise in writing, you are responsible for supplying the content for your website — including text, images, logos, product data and documents (“Client Content”). By supplying Client Content you warrant that you own it or hold the rights needed to use it; that it is accurate and not misleading; and that it complies with applicable law, including the Australian Consumer Law, privacy and copyright law, and any rules of your industry or profession.
We design and build based on the documents and materials you provide. We are not responsible for verifying the accuracy, legality or completeness of Client Content, and we are not liable for errors, omissions, claims or losses arising from Client Content or from documents and instructions you supply. You indemnify us against third-party claims arising from Client Content published on your website.
5. Placeholder and demonstration content
Any text, images or data that Synex Studio adds to your website that you have not supplied is placeholder (“demo”) content only, inserted to demonstrate design and layout, unless we expressly agree in writing that we are producing final content for you. Placeholder content is not intended to be published as fact and must be reviewed and replaced or approved by you before your website goes live. When you approve your website for launch, you accept the content as displayed — including any placeholder content you have chosen to retain — and responsibility for it passes to you.
6. Approvals and acceptance
Designs are approved by you before we build, and the built website is approved by you before it goes live. Approval at each stage constitutes acceptance of that stage. We will fix defects in our workmanship — things that don’t function or don’t match the approved design — at no charge; changes of mind and new requirements are scope changes under clause 3.
7. Intellectual property
On payment of all amounts owing for a project, the final website design and the content we were engaged to produce for you are assigned to you. We retain ownership of our pre-existing tools, know-how, frameworks and plugins (including the Synex plugin suite), which are licensed to you on the terms set out in your proposal — including any period during which they are provided at no charge and the terms that apply afterwards. Your website continues to function if a plugin licence ends. Unless you ask us not to, we may reference and display work we have built for you in our portfolio and marketing.
8. Third-party services
Websites depend on services we do not control — including hosting, domain registries, payment gateways, third-party plugins and platforms such as WordPress. Those services have their own terms, and we are not liable for their outages, changes or failures. Where we arrange third-party services on your behalf, we do so as your agent and pass their terms through to you.
9. Warranties and liability
Nothing in these terms excludes, restricts or modifies any consumer guarantee or right under the Australian Consumer Law or any other law that cannot lawfully be excluded. Subject to that: our total liability in connection with a project is limited, at our election, to resupplying the relevant services or paying the cost of having them resupplied; and we are not liable for indirect or consequential loss, loss of profits, revenue, data or business opportunity, however arising. We do not guarantee specific business outcomes, search-engine rankings or performance scores; where we state targets, they are targets we build toward, not guarantees.
10. Care plans and ongoing services
Care plans, hosting and support are provided on the plan terms current at the time of purchase, including their response-time commitments and inclusions. Either party may end an ongoing plan with 30 days’ written notice. Ending a plan does not affect your ownership of your website under clause 7.
11. Termination
Either party may end a project engagement by written notice if the other materially breaches these terms and does not remedy the breach within 14 days. If an engagement ends early, you pay for work performed and costs committed to that date, and we deliver the work in its then-current state on payment.
12. General
These terms are governed by the laws of Queensland, Australia, and the parties submit to the courts operating there. If part of these terms is unenforceable, the rest continues to apply. We may update these website terms from time to time; the version on this page applies from its “last updated” date, and changes do not apply retrospectively to engagements already underway.
Contact
[insert email address] · [insert phone] · Brisbane, Queensland, Australia.