Synex Studio is the web design and development arm of Synex Technology Pty Ltd (“we”, “us”). We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect on this website, why, and how you can contact us about it.
What we collect
When you contact us or request a quote through this site, we collect the details you provide: your name, email address, phone number, business name and anything you tell us about your project and budget. Our web server also records standard technical information such as IP address, browser type and the pages you visit, which we use for security and to keep the site running well.
How we use it
We use your information to respond to your enquiry, prepare quotes, deliver and support the services you engage us for, and, only where you would reasonably expect it, to follow up about services relevant to your enquiry. We do not sell personal information, and we do not send marketing without a way to opt out.
Who we share it with
We share information only with service providers we use to run our business, such as website hosting, email and form-handling providers, and only to the extent needed to provide our services. Where we are required to by law, we may disclose information to government or law-enforcement bodies.
Storage and security
Your information is stored on secured systems, with access limited to team members who need it. We take reasonable steps to protect it from misuse, interference, loss and unauthorised access, modification or disclosure, and we retain it only as long as needed for the purposes above or as required by law.
Cookies and analytics
This site may use cookies and analytics tools to understand how visitors use it so we can improve it. You can disable cookies in your browser settings; the site will still work.
Access, correction and complaints
You can ask us at any time for access to the personal information we hold about you, or ask us to correct or delete it. If you have a concern about how we have handled your information, contact us first and we will respond promptly. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
Synex Technology Pty Ltd
2/18 Finchley St, Milton QLD 4064
Phone: 1300 816 777
Email: hello@synexstudio.com.au
Last updated: 6 August 2026.